15/09/2022
1. The Death Rate of Ex-Miners, Ratio to Pay-outs, linking to Payment from the MPS Pension Fund, to the Richness of the MPS Pension Fund. To see if The MPS Pension is doing it's Job, is it "Fit for Purpose", or just an Income Stream for the Trustees? 2. How much money has been taken out of the Scheme, by The Government. 3. I need to know: How Many Miners are left? 4. What is the overall Value of the Pension entirely, of the MPS Pension? 5. How does it compare: "Fund to Payment", with other such Pension Schemes?
14/09/2022
I should like a summary of the number of complaints your office has handled in the last five years together with the number of those complaints that have been upheld.
13/09/2022
For the last 4 years please itemise the total compensation paid on behalf of medical claims
08/09/2022
This is an information request relating to the number of staff who are contractual home workers. Please include the following information: • The number of staff that currently work employed by the organisation that are contractual home workers Please also include the following information: • The number of contractual home workers employed by the organisation in each of the last three financial years: 2019-20, 2020-21, 2021-22 By “the department” I mean the core department By “contractual home workers” I mean employees who have it written into their contracts that their normal working arrangements are to work from home.
07/09/2022
1. Please can you tell me on what basis does a Ombudsmen decide that a complaint against a local authority regarding children failed by the system is acceptable? 2. If a complaint against a local authority is mostly upheld and the authority has denied any Maladministration occurred but the Ombudsmen refused and said that indeed they had been a great deal of failures and Maladministration but then the ombudsman sides with the authority when their admission of fault changed and they then decide to log it but not deal with it instead lock it away and throw out the key? 3. If a claimant states the council has lied and the statements are untrue what is the claimants rights? 4. Does the authorities have more rights over the claimant? If no please explain why its their words against the claimants and favourably the authorities always win. 5. If the authorities placed children with another relative sibling,aunt,uncle who is responsible? 5b, Also if the council failed to protect the children and the paperwork, files, cases, CIN reports relating to the children is that acceptable? 6. If answer to above is the authorities please explain why say x amount of years later they can dispute that and deny conversations and or the responsibility? 7. Is 10+ years of failures including no support to the following respite, extra support, mediation, protection, parent Contact, sibling contact, acting on evidence of a member of the family been violent and abusive, bereavement support, wellbeing support are these circumstances all not relevant or supported? 8. Is a in depth Upheld complaint that had a huge affect on a family mentally physically emotionally and financially not seen as a complaint that is relevant to your work? Would been broadcasted on the television make that family be treated differently? After weeks of researching I believe that only a small fraction regarding the above fully or partially get taken seriously and the outcome is just another door in the families faces.
06/09/2022
1. How many diagnoses of Obsessive Compulsive Disorder were made in the UK? 2. How many people were referred for treatment (and of what kinds of treatment) for OCD? 3. What lengths of delays for treatment were recorded? 4. How many records of successful outcomes were reported? 5. How many complaints were made against the NHS for unsatisfactory treatment of OCD? 6. What amount of NHS budget was/is allocated to OCD treatment?
05/09/2022
I have spoken on the telephone to the ICO and they have suggested that I ask you for a copy on your complaints procedure.
1, What can i do if an NHS organisation does not respond to issues raised? By does not respond i mean you have chased the issues on numerous occasions and say 3 months or even 6 months have past. The NHS organisation may not responded at all other even an email delivery receipt. And you are using the correct contract address details carding to the NHS website. 2, Why do you refer the public to the NHS constitution? As the NHS does not always follow what's in the constitution and the ho as an organisation can not make the NHS follow the constitution or law . That is It is only worth referring patients to information that you can enforce. That is state clearly the ho cannot enforce the law or the NHS constitution, but here it is if you want read what supposed to happen. 3, What kind of issues will you investigate? can you please make people aware that you will only investigate issues “you deem serious” so people do not waste time reporting issues to your organisation? As patients are made to believes something positive will happen and spend a lot time doing so that could be used more productively. 4, For example you could say in big letters we only look at approximately 1/10 complaints issues brought to us. And only about 1/10 of these complaints raised will be found in the patients favour. There is only 1/100 chance its worth reporting issues to us if you want some resolution.,before you startfilling a ho complaint form. 5, Why do you not make the above clear before people engage with your service for prolong periods of time
I understand that the DVLA now interpret an exceptional case as a person who has passed the exceptional case criteria and driving assessment, not someone who meets the ten mandatory criteria. This may affect the audit results. The DVLA were requested by the PHSO to carry out changes to “exceptional case” procedures, then audit those changes. Question: does the term “exceptional case” in PHSO case P-001082 and the document Visual disorders: assessing fitness to drive refer to: • applicants meeting the ten exceptional case criteria supported by written evidence from a medical professional and, former exceptional case drivers whose licence has been restored, or • only drivers whose licence has been restored after assessment at a DVLA approved Centre, or by the Courts?
02/09/2022
In 2014 you confirmed that no clinical advisers had conditions placed against them by the GMC: 'I can confirm that PHSO does not have any clinical advisers working for it with conditions placed against them by General Medical Council. Clinical advisers are asked to notify PHSO if any such conditions are placed.' Please provide the number of clinical advisers* you currently have and how many of them have conditions placed against them by the GMC. * I am using the term 'clinical advisers' broadly. I also seek information on 'senior clinical advisers' and any other medically qualified doctors who work for you in relation to complaints from members of the public. Please also provide the number of doctors with GMC conditions that you offered work to since April 22.
The policy statement upon which you received complaint and acted upon the complaint that I raised in June 2019 so that I would be able to read for myself the rule or practice upon which my complaint that was accepted in 2019 was no longer accepted in 2022. This is important for me to understand from your perspective that I was not treated less favourably on grounds of being from the Black African Racial Background and/or medical condition.
01/09/2022
Does PHSO have a duty to respond to correspondence that is not vexatious or frivolous? Under what circumstances can a PHSO department refuse to respond to correspondence? If correspondence is not to be responded to, does he PHSO department have a duty to explain the reason? If the refusal is unreasonable, with whom can the objection be raised? Should every relevant issue that is raised in correspondence be investigated and responded to? Should every relevant issue that is raised in a new complaint be investigated and responded to? Is the failure to respond to/acknowledge correspondence about a relevant issue an act of maladministration? Is the failure to give reasons for non-response/acknowledgement of correspondence about a relevant issue an act of maladministration? Provide a copy or link to any relevant policy documents. Should a diagnosis follow a logical and holistic investigation, which considers all empirical and relevant circumstantial evidence? How many correspondents, last financial year, have not be formally not responded to?
I have received a letter regarding my complaint. It informs me that for some reason or another it will not be dealt with for another 9 / 11 months which is totally unacceptable. Under the Freedom of information Act I would like details of the reasons why the matter would take so long.
31/08/2022
I’m trying to find out how many cases of maladministration by the U.K. Govt, as stated by the Ombudsmen have resulted in A/ compensation for affected party’s And/or B/ reversal of the U.K. governments action leading to maladministration.
25/08/2022
How many PHSO Concerns raised were passed on to other organisations, Including All organisations in United Kingdom And Those in Scotland for example SPSO, Dates of all Concerns redirected to SPSO (with SPSO being the Scottish Public Service Ombudsman)” Eg request 1, From 04/11/2019 to 04/11/2020 Eg request 2 From 05/11/2020 to 05/11/2021 Eg request 3 From 06/11/2021 to 05/07/2022 Please advise if we must submit 1-3 eg as separate requests
I would like the opportunity also to review previous Ombudsman’s decision relating to NHS continuing healthcare which pre-date April 2021.
19/08/2022
How many applications have been discontinued by the PHSO due to the unacceptable behaviour by the applicant and please quantify the reason given eg lying, fowl language, failure to respond duplicate claims etc? Please consider my request for 20/21 and 21/22
18/08/2022
For each category of staff what was the total staff cost for each of the last 4 years requested clarification of the phrase "category of staff" below is the response. Use whatever classification is easiest for you providing you include everybody including employed, self employed, volunteers etc.
17/08/2022
How many complaints against the iCO were upheld by the PHSO in the past five years. Which boroughs (MP’s have to sign these complaints) were these complaints from.
15/08/2022
Kindly provide figures for 2017-18 for all complaints submitted to the PHSO, and then the number which you by contrast accepted for investigation. If possible, separately, those relating to the Health Service alone, as opposed to Parliament.